When you choose Shipmate, you get
Software stability: Ensuring the proper functioning of software is essential, and this can be accomplished through thorough user testing and feedback over a period of time. This iterative process assists in identifying and resolving any imperfections, software bugs, and meeting user expectations.
Organizational procedures and processes: The quality of both the product and service is not solely reliant on the software itself, but also on the clearly defined organizational procedures and processes. These encompass various stages such as installation, implementation, training, stabilization, maintenance, and change management. Certifications play a crucial role in providing assurance that these processes are appropriately established, thereby ensuring the overall quality.
Future roadmap: Taking into account the company’s vision and product roadmap is crucial. Does the company have a strategic plan in place for upgrades, enhancements, and staying abreast of technological advancements? Or is its focus solely on selling software for immediate gains? Making investments in the future growth of products and the overall company showcases a commitment to delivering long-term benefits to customers, which can be a challenging endeavor for smaller operators who primarily focus on selling at low costs.
Security measures: Ensuring the security of customer data and information against potential breaches is of utmost importance. Data holds significant value, and sacrificing its protection for short-term cost savings is an imprudent strategy. It is essential to heighten awareness and implement robust security measures to effectively safeguard customer data.
Hosting security: In addition to the software itself, the security of the hosting environment is also of vital importance. This is especially true for large corporations, as they should diligently assess the security measures implemented within their hosting environment.
Best practices: Numerous software companies function without adequate processes, secure coding practices, comprehensive documentation, or continuity measures, which poses risks for software buyers. By ensuring strict adherence to industry best practices, these risks can be mitigated, leading to a higher level of quality and reliability.